Support
Frequently asked questions
How long does shipping take?+
Most orders arrive within 5–14 business days depending on your location and the fulfilling supplier. See our Shipping Policy for full details.
What payment methods do you accept?+
We accept all major credit and debit cards, Apple Pay and Google Pay (via Stripe), and PayPal.
Can I change or cancel my order?+
Contact us as soon as possible after ordering — if it hasn’t been exported to our supplier yet, we can usually change or cancel it.
Do you ship internationally?+
Yes — international orders may take longer to arrive and may be subject to customs duties, which are the buyer’s responsibility.
How do I return an item?+
Reach out via our contact page with your order number within 30 days of delivery. See our Refund Policy for the full process.
Is my payment information secure?+
Yes — payments are processed directly by Stripe and PayPal. We never see or store your full card number.