Terms of Service

These Terms of Service govern your use of this website and any purchase you make from it. This is a starting-point template — have it reviewed by a lawyer for your jurisdiction and business model before launch.

Orders and pricing

All prices are shown in the currency indicated at checkout and are subject to change without notice. We reserve the right to refuse or cancel any order, including in cases of pricing errors, suspected fraud, or supplier stock issues — in which case we will refund any payment taken.

Shipping

Estimated delivery times are shown at checkout and are not guaranteed. See our Shipping Policy for details, including timelines for items fulfilled by third-party suppliers.

Returns and refunds

See our Refund Policy for the full process and timelines.

Account responsibilities

You're responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

Product reviews

By submitting a review, you grant us a non-exclusive, royalty-free license to display it on the site. Reviews must be honest, related to the product, and free of unlawful content — we reserve the right to remove any review at our discretion.

Limitation of liability

To the fullest extent permitted by law, Lumena is not liable for indirect, incidental, or consequential damages arising from your use of the site or products purchased through it.

Governing law

[Specify your governing jurisdiction here before launch — this varies by where your business is registered.]

Contact

Questions about these terms? Reach us via our contact page.